Privacy Policy
Effective Date: March 29, 2023
This data privacy policy ("Data Privacy Policy") describes how Edge Tutor International Pte. Ltd. ("Edge Tutor," "we," "us," or "our") manages personal data in compliance with applicable data protection laws.
By interacting with us and submitting information to us ("Services"), you agree and consent to Edge Tutor collecting, using, disclosing, and sharing your personal data, and disclosing such personal data to authorized service providers and relevant third parties in the manner set forth in this Data Privacy Policy.
This Data Privacy Policy supplements but does not supersede nor replace any other consents you may have previously provided to Edge Tutor in respect of your personal data, and your consents herein are additional to any rights which we may have at law to collect, use, or disclose your personal data.
We may update this Data Privacy Policy from time to time to ensure it remains consistent with our developments and legal or regulatory requirements. Subject to your rights at law, you agree to be bound by the prevailing terms of this Data Privacy Policy as updated on our website [www.edgetutor.co].
1. Personal Data
In this Data Privacy Policy, "Personal Data" refers to any data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access. Examples of such Personal Data include:
- Full name, email, phone number, and address
- Employment history, education details, and certifications
- Business-related information such as company name and contact details
- Financial and payment information (for payroll or invoicing purposes)
- Government-issued identification documents (where required for legal compliance)
2. Collection of Personal Data
We may collect Personal Data in the following ways:
- When you apply as a tutor or engage with us for employment opportunities
- When you register as a B2B client and engage in our services
- When you communicate with us via emails, telephone calls, social media, or our website
- When you submit any form, contract, or agreement related to our services
- When you visit our website and interact with digital features such as cookies (see Section 5: Cookies & Tracking)
- When we receive references from third-party partners or service providers
3. Purposes for Collection, Use, and Disclosure of Your Personal Data
We collect, use, process, and disclose your Personal Data for the following purposes:
-- 3.1 General Website Visitors
-- Responding to inquiries and providing customer support
-- Improving website functionality and user experience
-- Conducting marketing and advertising (with consent)
-- 3.2 Tutor Applicants and Employees
-- Assessing applications and verifying credentials
-- Managing payroll, employment contracts, and legal compliance
-- Conducting training, performance evaluations, and administrative processes
-- 3.3 B2B Clients and Partners
-- Facilitating service agreements and contract execution
-- Processing payments and issuing invoices
-- Managing customer relationships, support, and feedback
-- Conducting market research and business analysis
4. Data Sharing and Disclosure
We do not sell your personal data. However, we may disclose your information to:
- Service Providers: Payment processors, IT support, recruitment agencies, and analytics providers
- Legal Authorities: Where required by law or to protect our legal rights
- Business Partners: For service fulfillment, tutor-client matching, or account management
5. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You may manage your cookie preferences through browser settings.
6. Data Security & Retention
We implement reasonable security measures to protect your Personal Data from unauthorized access, modification, or disclosure. Personal Data is retained only as long as necessary for business or legal purposes.
7. Your Rights & Choices
You may have the right to:
- Access, update, or correct your personal data
- Withdraw consent for certain uses of data
- Request data portability or deletion (subject to legal requirements)
- Opt-out of marketing communications
8. Updates to This Policy
We may modify this Data Privacy Policy from time to time. Continued use of our services implies acceptance of any updates.
9. Contact Us
For inquiries or requests regarding your personal data, contact us at privacy@edgetutor.co.
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Terms and Conditions
1. Acceptance of Terms
By accessing or using Edge Tutor’s website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, you must discontinue use of our services. These Terms apply to all users, including general website visitors, tutor applicants, and B2B clients, to the extent relevant to their interactions with Edge Tutor.
2. Services Offered
Edge Tutor provides online tutoring services and B2B education solutions. Specific terms for each service may be outlined in separate agreements.
3. User Responsibilities
- For Tutors: Maintain professional standards, comply with service agreements, and uphold confidentiality.
- For B2B Clients: Provide accurate business information, adhere to contractual terms, and ensure timely payments.
4. Intellectual Property
All content, including but not limited to logos, course materials, and platform designs, are the property of Edge Tutor and may not be copied, distributed, or used without permission.
5. Payment and Refund Policy
Payment terms vary based on the service type:
- B2B Clients: Invoicing terms will be detailed in the client contract.
6. Limitation of Liability
Edge Tutor shall not be held liable for:
- Service disruptions caused by factors beyond our control
- Unauthorized access due to user negligence in securing login credentials
- Indirect or consequential damages arising from service use
7. Termination of Services
We reserve the right to suspend or terminate user accounts that violate these terms, engage in fraudulent activities, or disrupt service operations.
8. Governing Law & Dispute Resolution
These Terms and Conditions are governed by [Insert Applicable Law]. Disputes shall be resolved through negotiation, arbitration, or legal proceedings where necessary.
9. Updates to These Terms
We may update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any changes.For inquiries, contact support@edgetutor.co.