How we protect client and learner data, check every teacher, safeguard learners and keep lessons covered. Written for the teams who review suppliers.
A written Data Security Policy, and every client’s security requirements reviewed by our legal and operations teams before we commit to them.
We ordinarily work inside your platforms, and keep any operational extracts limited to what delivery needs.
We agree access arrangements with you, and only the teachers and team working on your program use your systems.
We tell you without undue delay about any personal data breach affecting your data, and support your investigation.
EDGE holds cybersecurity insurance as part of how we manage data risk.
Our core team completes data-protection (GDPR) training, and teachers are trained on handling client and learner data.
We work to your data-security requirements, and return or delete your data at the end of a contract as agreed.
Our tutors can also take a data protection course at EDGE Institute.
Screening is matched to your program, your market and your learners.
We verify identity, qualifications and teaching background as part of selection.
Police and criminal background checks run to the standard your program and market require, through local or international providers.
Teachers agree to confidentiality, safeguarding, data privacy and professional conduct standards in their contracts.
Many of our teachers work with children. We treat safeguarding as a daily responsibility, not a policy on a shelf.
Safeguarding and professional conduct are written into every teacher agreement.
Our quality team observes lessons and coaches teachers, and safeguarding is part of what we review.
Any concern is escalated straight away through the process agreed with you.
No. We never publish client names, logos or learner data without written permission. If you would like to speak to an existing client, ask us and we will arrange a reference where a client has agreed.
Yes. We have a written Data Security Policy, which we share with clients once we work together. During scoping, we complete security and due-diligence questionnaires.
Edge Tutor International Pte. Ltd., registered in Singapore (UEN 202311833C), 36 Robinson Road, #20-01 City House, Singapore 068877.
Send us your supplier questionnaire or talk to our team about your security requirements.
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